Stop Using Carrots and Sticks to Motivate People to Use AI

Let's chat about the real problem we're trying to solve, shall we?

Last week, I was chatting with a senior leadership team before their offsite. They were planning next year’s AI strategy, and twenty minutes in, the conversation landed where it usually does. AI adoption was uneven. Their teams had the tools. AI power users were running ahead… and then there was everyone else. Leadership was growing frustrated.

For the …