A few weeks ago I was chatting with the head of a brand-new AI function at a Fortune 500 company. He had been in the role about four months, a team of one responsible for roughly ten thousand knowledge workers. He was sharp, honest, and a little tired. We were looking at the map of the transformation journey together when he shared what I hear a lot the…
AI is Splitting Your Organization in Two
Your power users, everyone else, and how to close the gap.
