I’m breaking down why traditional SOPs are becoming a liability in the age of AI. Learn how to shift from rigid, stable processes to a hyperadaptive operating model that scales AI.
Melissa, I read your article the second it hit my inbox today. I completely agree with the points that you are making. Today's AI and tools like Claude Co-Work are completely changing the way that knowledge work will be done, no longer following an SOP or moving through a review phase....it just happens. Instead of following policies, rulesl, and guidelines, we have to follow our curiosity while exploring, at a speed that is nothing short of incredible when compared to the 'old way'.
so true, Chuck. SOPs were made to overcome collaboration cost. Or, how to ensure consistency across people. Does it still matter when AI reduces collaboration cost to near zero? So interesting to think about.
Gaaahhhh! It is so hard to keep up with the capabilities. But maybe the point is not to? Maybe it is like my car. I only discover capabilities when I go to look for them?
Melissa, I read your article the second it hit my inbox today. I completely agree with the points that you are making. Today's AI and tools like Claude Co-Work are completely changing the way that knowledge work will be done, no longer following an SOP or moving through a review phase....it just happens. Instead of following policies, rulesl, and guidelines, we have to follow our curiosity while exploring, at a speed that is nothing short of incredible when compared to the 'old way'.
so true, Chuck. SOPs were made to overcome collaboration cost. Or, how to ensure consistency across people. Does it still matter when AI reduces collaboration cost to near zero? So interesting to think about.
The speed and pace of change is increasing. This feels singularity like and I'm curious to see how the models released tonight build the momentum.
Gaaahhhh! It is so hard to keep up with the capabilities. But maybe the point is not to? Maybe it is like my car. I only discover capabilities when I go to look for them?