We're in the Wild West of Agentic AI, and We Need to Think Beyond Building
Bang on, Melissa! Might I add, managing Agents as a Service (IT Service Management) would look at it from a Lifecycle perspective (Discover, Design, Acquire, Build, Transition, Operate, Deliver, Support, per ITIL v5)
Thanks for bringing ITSM and ITIL into the conversation - great observation.
Bang on, Melissa! Might I add, managing Agents as a Service (IT Service Management) would look at it from a Lifecycle perspective (Discover, Design, Acquire, Build, Transition, Operate, Deliver, Support, per ITIL v5)
Thanks for bringing ITSM and ITIL into the conversation - great observation.